Netranom Blog

Netranom has been serving the Hurricane area since 1999, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: 8 Upgrades to Facebook Messenger that Make it Business Worthy

Tip of the Week: 8 Upgrades to Facebook Messenger that Make it Business Worthy

When Facebook released its Messenger app in 2011, it was primarily designed as a way for users to chat with each other outside of the main Facebook app. Since then, Facebook has added a plethora of new features and upgrades to Messenger, making it a tool that may have what it takes to meet the needs of your business.

This development shouldn’t come as a surprise. After all, when Facebook and other social media services first hit the scene, the business world was slow to sign up, deeming social media to be irrelevant. Today, companies from virtually every sector have some sort of presence on social media, and many businesses spend big bucks to vie for attention and attract new followers over the various social media platforms. Therefore, it’s within the realm of possibilities for Facebook Messenger to follow suit by evolving into a robust business communications tool.

Consider for your own company’s needs, these eight Facebook Messenger business-friendly features.

Use the Facebook Messenger Website for Desktops
An initial hesitation that business owners might have regarding Messenger is that it’s seen as a mobile app and that they may have a workforce using desktop computers. To meet this concern, Facebook has a standalone website designed just for Messenger so that desktop users can use Messenger on their PC, without having to deal with the distractions of Facebook itself. You can access the Messenger website here: https://www.messenger.com/

Using Messenger to Share Files
Sharing files is an integral part of doing business in the digital realm. In Messenger, sharing files is as easy as clicking on the paperclip icon, uploading the desired file, and clicking send. On the down side, transferring files in this manner only works on the web app versions of Messenger, so mobile users will have to figure out a different way to share. On the upside, Messenger allows users to transfer a variety of files like Microsoft Word files, Photoshop files, PDFs, and more.

Create a Conversation Shortcut (for Android)
Heavy users of Messenger may complain how difficult it can be to access important conversations, due to Messenger displaying the most recent conversations at the top of the list. Instead of having to sift through unimportant conversations to find what you need, Android users can save a link to their home menu by; opening the conversation you want saved > click on the “i” icon > click the three dot icon on the upper right-hand corner of the menu > click Create shortcut.

Send Money via Messenger
By connecting a debit card to the Messenger app, you’ll gain the ability to send money via the app by clicking on the dollar sign icon. While sending money via Messenger may not be the preferred way for businesses to exchange funds, it can be nice to have this as an option if a team member finds themselves in a bind.

Use Messenger to Make Phone and Video Calls
Clicking on the phone and video icon allows users to easily talk and video chat with other users. These features provide more direct forms of communication than can be achieved using instant messaging, and the fact that Messenger offers these call services for free makes it an attractive option for business owners.

View the Status of a Conversation
It can be maddening to send an important message, only to not know if it’s been received or not. Facebook Messenger solves this dilemma and helps keep employees accountable by allowing you to view the status of the message by tapping on it. This lets you see who saw the message, and at what time.

Add People to Group Conversations
Let’s say that you’ve got a group chat going and you realize that the group will benefit from bringing another team member into the conversation. Messenger makes this easy to do; click the conversation in the left-hand column > click the "i" icon > click Add People at the bottom of the right-hand column.

Keep Track of Everyone’s Location
By clicking the location icon, a map with the user’s pinpointed location will be sent via the conversation. This feature can help you better manage complex logistics like deliveries, as well as allow you to know if your remote workers are really where they say they are. “At the doctor’s office, huh? How about you go ahead and click on the location icon for me. Yeah, thought so.”

Who knew that a free social media instant messaging app would have so much to offer businesses? Of course, there are many more communication solutions that modern businesses will want to consider, so be sure to investigate all of your options before landing on a solution.

Have you tried Facebook Messenger for business purposes? If so, share your review with us in the comments.

Comments 2

 
Cameron White on Tuesday, 29 May 2018 06:09

These upgrades are very useful in the business and also helpful for the peoples, Lots of peoples are using the messenger app for the business purpose and I am also the user of messenger and work for the purpose Essay Help services providing.

These upgrades are very useful in the business and also helpful for the peoples, Lots of peoples are using the messenger app for the business purpose and I am also the user of messenger and work for the purpose [url=https://www.essaydone.co.uk/]Essay Help[/url] services providing.
Cynthia Gray on Wednesday, 12 September 2018 04:02

One of the best great things about speaking by means of on the web boards will be you will be capable of pick your chosen subject areas for instance audio, trend, nation-wide politics, religious beliefs and so forth. As soon as you log-on with a sounding any talk area, you'll be able to get folks chatrooms, which discuss related passions and also enjoys when you carry out.

One of the best great things about speaking by means of on the web boards will be you will be capable of pick your chosen subject areas for instance audio, trend, nation-wide politics, religious beliefs and so forth. As soon as you log-on with a sounding any talk area, you'll be able to get folks [url=https://talkwithstranger.com/talk-to-strangers]chatrooms[/url], which discuss related passions and also enjoys when you carry out.
Already Registered? Login Here
Guest
Saturday, 20 July 2019
If you'd like to register, please fill in the username, password and name fields.

Account Login

Recent Comments

A Lesson from Y2K’s Unsung Heroes
19 July 2019
Great job for publishing such a useful web site. Your weblog isn’t only useful but it is additionall...
What the Future Holds for Ransomware
19 July 2019
I agree about this problem. People should take action and share this news via posting on https://www...
Reduce Your Technology Headaches Go with Managed IT
19 July 2019
I read this article. I think You put a lot of effort to create this article. I appreciate your work....
Why You’ll Likely See More and More Chatbots
19 July 2019
Your texts on this subject are correct, see how I wrote this site is really very good. pageso...
Small Businesses Need an Intranet
18 July 2019
Relating to a short time ago begun a good webpage, the info everyone deliver on this website has got...

Sign Up for Our Newsletter

  • First Name *
  • Last Name *

      Mobile? Grab this Article!

      QR-Code dieser Seite

      Latest Blog Entry

      Accountants are asked a lot of questions. You’d expect as much as they manage a lot of organizational money, and can give small business owners and executives straight-forward advice about whether or ...

      Contact Us

      Learn more about what Netranom can do for your business.

      callphone

      Contact us today
      (304) 562-4700
      help@netranom.com

      2801 Virginia Avenue
      Hurricane, West Virginia 25526